Currently Browsing: Programming and Management

Official Club Policy for Class Etiquette

The best way to preempt problems in your cycling classes is to have an official club policy for the rules of etiquette. These rules should be posted on the cycling room wall, which will help instructors when dealing with potential problems. In this article, we provide you with seven considerations when assembling your own rules, and two samples of ways you can present your rules.

Read More...

How to Deal with Students that Talk in Class, Part 2

Last week Bill gave some diplomatic approaches to dealing with disruptive students. I’ve got a few more ideas here that range from serious, to humorous, to laying down the law of the land. How likely you are to encounter problems, and how you choose to respond to them, will depend on a variety of factors. It could depend on your market, the time of day, or the culture of your club. But make no mistake, it also is very much dependent upon the culture you’ve established in your own classes from day one.

Read More...

How to Deal with a Student Who Talks in Class, Part 1

We’ve all had moments when a student disrupts our class by talking a little too loudly. It annoys us, the instructor, because we lose our flow and concentration. We also know it annoys their fellow students and makes it hard for them to follow our cues, but what can we do about it? In part 1, Bill Roach discusses several steps you can take to keep students in line. Jennifer Sage has some additional advice that will be posted in part 2.

Read More...

Create a Fun Video for Your Members

The Buffalo Athletic Club has created a series of fun videos to educate their members about etiquette. The group fitness director has given me permission to share this video with you—hopefully, it will give you ideas to create some humorous videos of your own!

Read More...

Using Empathy to Better Know Our Members’ Needs

In today’s article Apryl Stern walks us through a recent workshop she took on design thinking and helps us find ways to naturally create an overall experience that better fits our students, and gives them reasons to keep coming back. Grab a pen and paper and let’s get started!

Read More...

How Other Studios and Instructors Are Celebrating International Indoor Cycling Day

Whether you are planning an event for International Indoor Cycling Day on October 21 or not, you’ll want to see how other studios and instructors have created and promoted events so you can do something similar for your next event! And to start planning for something big next year!

Read More...

How Indoor Cycling Instructors, Studios, and Clubs Can Protect Themselves From Lawsuits

Last week a lawsuit was filed against SoulCycle alleging negligence on the part of the studio and the instructor that led to a serious injury by the plaintiff. This is a case that instructors and studios around the world should be watching closely. In this article, we provide 13 best practices to help protect yourself from legal actions. You may want to share this with your entire staff and with your peers in the industry.

Read More...

Ask the Expert: What If an Instructor Won’t Allow Air-Conditioning in a Spinning Class?

As temperatures rise, the topic of AC and fans in the studio heats up too. Learn the guidelines for temperature and ventilation in an indoor cycling room, the physiology of how the body regulates temperature, and the potential dangers of excessive heat.

Read More...

How to Turn New Riders Into Your Biggest Fans, Part 2

This is the continuation of our hints and tips that will help keep your “January newbies” in the saddle for the months and years to come. Here we cover introduction to bike operation, safety, and riding technique, and give you inspiration to use with your new riders. We finish with tips to make sure they not only will be happy with their first-time experience with you but will be much more likely to come back.

Read More...

How to Turn New Riders Into Your Biggest Fans, Part 1

The first few months of every year bring in many new riders to your classes. This two-part series will provide ample tips that show you care and will help remove some reasons that your riders might abandon their first try at indoor riding, while increasing the chances that these newbies become your biggest fans.

Read More...

« Previous Entries